1. Acceptance of terms
These Terms and Conditions ("Terms") form an agreement between you and Platform of Papas ("we", "us", or "our"). If you do not agree, do not purchase, access, or use the relevant service. Additional written terms on an offer page, order form, invoice, or programme schedule form part of these Terms. If there is a direct conflict, the more specific written offer term applies to that service, subject to applicable law.
2. Eligibility
You must be at least 18 years old and legally capable of entering a contract. If you purchase on behalf of an organisation, you confirm that you have authority to bind it. Information supplied during registration or payment must be accurate and kept reasonably current.
3. Our services
We offer digital content, newsletters, webinars, recorded courses, coaching, consulting, group programmes, workshops, communities, and related training resources. The exact inclusions, format, schedule, access period, and price are those expressly stated on the relevant offer page or written order confirmation.
We may make reasonable changes to facilitators, schedules, delivery tools, lesson order, supporting materials, or equivalent features where this does not materially reduce the purchased service. We will communicate material changes when reasonably practicable.
4. Registration and access
Access credentials and programme links are personal to the registered participant unless an offer expressly permits team access. You must not share, resell, sublicense, publish, or provide unauthorised access. You are responsible for activity conducted through your credentials and for maintaining suitable devices, internet access, and software.
5. Fees, payment, and taxes
Prices, payment schedules, and applicable taxes are displayed at purchase or stated in writing. You authorise our payment provider to charge the selected method. Unless stated otherwise, fees are payable in Indian Rupees and you are responsible for applicable taxes, banking charges, and currency conversion costs.
For instalment plans, all instalments remain due according to the agreed schedule unless a refund is approved or applicable law requires otherwise. Failed or overdue payments may result in suspended access after reasonable notice.
6. Live sessions and participation
You are responsible for attending scheduled sessions on time. Missed sessions, non-attendance, incomplete exercises, or failure to use available access do not ordinarily create a refund right. Any rescheduling, recording access, or replacement session is subject to the offer terms and facilitator availability.
You must participate respectfully and must not harass, threaten, discriminate against, record without permission, or disclose confidential information about other participants. We may remove a participant for serious or repeated misconduct without refund, subject to applicable law.
7. Coaching and education disclaimer
Our services are educational and developmental. They are not medical, psychological, psychiatric, legal, financial, or other regulated professional advice, diagnosis, or treatment. Seek an appropriately qualified professional for those needs.
Examples, testimonials, and participant outcomes are illustrative and do not guarantee that you will achieve the same result. Results depend on personal circumstances, participation, decisions, and factors outside our control.
8. Intellectual property
All programme frameworks, videos, recordings, text, graphics, exercises, templates, downloads, branding, and other materials are owned by or licensed to Platform of Papas and are protected by applicable intellectual-property law.
We grant you a limited, revocable, non-exclusive, non-transferable licence to access purchased materials for your personal, non-commercial use during the stated access period. You may not reproduce, modify, distribute, sell, teach from, create derivative products from, scrape, upload, publicly display, or commercially exploit them without written permission.
9. Your content and feedback
You retain ownership of original content you submit. You grant us a limited licence to host, process, and display it only as necessary to deliver and improve the service, comply with law, and protect our rights. We will not publicly use an identifiable testimonial, photograph, or success story for marketing without appropriate permission.
General suggestions and non-confidential feedback may be used to improve our services without payment or attribution.
10. Prohibited use
You must not use our services to break the law, infringe rights, distribute malicious code, gain unauthorised access, interfere with systems, impersonate another person, harvest data, bypass access controls, or promote harmful or deceptive activity. Automated extraction, training competing products on our materials, and unauthorised recording are prohibited.
11. Third-party services
We may use or link to independent payment, video, messaging, CRM, community, hosting, and social platforms. Their availability and terms are controlled by their operators. We are not responsible for independent third-party content or conduct, but we will take reasonable steps to help resolve service-access issues within our control.
12. Refunds and cancellations
Refunds and cancellation requests are governed by our Refund & Return Policy and any more favourable right required by applicable law. Because our products are digital and may include immediately accessible content or reserved coaching capacity, they cannot be physically returned.
13. Availability and force majeure
We aim to provide reliable access but do not promise uninterrupted or error-free service. We are not responsible for delay or failure caused by events reasonably beyond our control, including internet or platform outages, natural events, government action, illness, labour disruption, or security incidents. We will use reasonable efforts to restore, reschedule, or provide an appropriate alternative.
14. Disclaimers and liability
To the maximum extent permitted by law, services are provided on an "as available" basis and implied warranties are excluded where they may lawfully be excluded. Nothing in these Terms limits liability that cannot legally be excluded, including rights and remedies available to consumers under applicable Indian law.
Subject to the preceding sentence, we will not be liable for indirect, incidental, special, or consequential losses, loss of opportunity, or loss caused by reliance on educational content instead of appropriate professional advice. Our aggregate liability relating to a specific paid service will not exceed the amount you paid for that service during the twelve months preceding the claim.
15. Responsibility for misuse
You are responsible for losses reasonably arising from your unlawful use, infringement of third-party rights, unauthorised distribution of our materials, or serious breach of these Terms. This provision does not require a consumer to indemnify us for our own negligence, unlawful conduct, or breach.
16. Suspension and termination
You may stop using a service at any time, but payment and refund obligations remain governed by the applicable offer and Refund Policy. We may suspend or terminate access for non-payment, security risk, unlawful activity, material breach, or serious participant misconduct. Where appropriate, we will give notice and a reasonable opportunity to remedy the issue.
17. Governing law and disputes
These Terms are governed by the laws of India. The parties should first attempt in good faith to resolve a dispute by writing to the contact below with relevant details. If it is not resolved within 30 days, courts of competent jurisdiction in Karnataka, India will have jurisdiction, subject to any mandatory consumer forum or other statutory right available to you.
18. Changes to these terms
We may update these Terms for future use to reflect legal, security, operational, or service changes. Updated Terms will be posted with a revised date. Changes will not retroactively remove material rights attached to a completed purchase unless required by law or expressly agreed.
19. Contact
Questions, notices, and complaints may be sent to:
Platform of Papas
Karnataka, India
Email: hello@platformofpapas.com